Business communication Essay

SNC-Lavalin is hotshot of the largest engineering companies in Canada, and one of the largest all just about the world, however, failed to effectually communicate and face converse problem. This analysis report contains discourse problems and influences on company. Additional information related to ca physical exercises and symptoms of intercourse problem. Likewise, communicate with stakeholder hosts burden in concerns, and SNC-Lavalin use different communication model to deal with distri neverthelessively group. The main communication problem is bypassing and different frames of reference. In communication process, bypassing erect result in miscommunication, because the CEO and employee do not have the like symbolic meanings and bring feature biases in any communication. Due to the daylong lines of communication between CEO and employee, the heart could be distorted. This problem encroachment on company fund missing and mystery payment, also, SNC-Lavalins old-hat decl ine a lot. The reason of problem happens because lack trust, lack communication skills competition for status and rewards.It is easy to cause communication problem if no trust between communicationthrough the long over time, the mistakes entrust be condescend seriously and many mistakes are due to lack communication skills. Meanwhile, personal status and rewards will cause bypassing, lack organization concept, to the termination that different people pay more attention on their own profit rather than the common goal. SNC-Lavalin shows several symptoms due to communication problem. First, agents second company win a contract by paid bribes, but cant follow the appropriate routines. Second, after $56 one thousand million dollars missing, Gwyn Morgan, the company chairman, denied that there is no responsibility forsuperior officers, and resign abruptly after stated. Third, Cynthia Vanier help Muammar Gaddafis son smuggle and do criminal trading, as well as denied the charge. Emplo yees and shareholders are the key stakeholder groups, however, different group has different concern.To specific, employees concern about their job and incomebecause it is close related to employees life-time quality. Meanwhile, shareholders concern about their profit, because it means stock rights will be influenced, in other word, shareholders profit could losing. SNC-Lavalin follows the communication models with each stakeholder group. As for communicate with employees the first gear step is having idea. After organize idea, use encode like take language and write down or typewriting. After that, delivered by promulgation or email. In order to overcome misunderstanding, improve the flow of message in company. Sign on the paper one by one after employees receive, if have problem mark it clearly. SNC-Lavalin have to give an effectively communication to shareholders.When idea formation by SNC-Lavalin, convert an idea into dustup that include meaning. It is necessary for genera l impact of shareholders every year, in the meeting shareholders understand the meaning stand for decodes the message successfully. Finally, ask question come up with feedback, and descriptive is the best choice. In conclusion, it is important for SNC-Lavalin communication effectively. This shield analysis points out the main communication problem refer to SNC-Lavalin, at the same time, detail analysis about influence on company, moreover, deal reason and manifestation about communication problem. After that, analyze the devil key stakeholder groups, and each of them has different concern. Last but not least, SNC-Lavalin use communication model to deal the relationship with each stakeholder group.